- Isabel Lok wrote a bad online review about Adelaide lawyer Gordon Cheng's firm
- Mr Cheng said he lost 80 per cent of his clients and $631,000 in income
- A judge ordered Ms Lok pay him $750,000 in damages
The woman, Isabel Lok, was never a client of barrister Gordon Cheng, according to his evidence in the South Australian Supreme Court.
But she posted a one-star rating of his business on Google in October 2018 in English and Chinese, along with an extensive negative review.
Mr Cheng, 66, was born in Hong Kong and most of his clients come from Adelaide's Chinese community, or from China and Hong Kong, the court heard.
He told the court he lost about 80 per cent of his clients between the bad review and when a former client made him aware of it in February 2019.
He said the post caused him "significant distress, anxiety and financial hardship".
In March 2019 he issued a concerns notice to Ms Lok and made a complaint to Google.
Rather than deleting the review, the court heard Ms Lok changed her name on the review to Bel, then Cindy and finally Peter, the name of her father, who owns a restaurant in Adelaide's Chinatown. He denied any connection with the review, according to Mr Cheng.
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